Whether you manage employees, coordinate a team of volunteers, serve on a board or are in charge of juggling your family’s schedule every day, your leadership skills hinge on your ability to communicate effectively with others. Here are six communication skills that will make you a better leader, improve your relationships with other people and boost your team’s (or family’s) productivity and morale.
1. Know yourself.
All good communication starts from a place of self-awareness. When you’re communicating with other people, you need to be aware of your inner monologue so you don’t end up taking out a bad mood on someone else, assuming the other person can read your mind, being discriminatory, appearing unconfident and so on. It’s also important to know what you’re hoping to achieve from a given interaction so you can tailor your message accordingly.
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